Terms of Service

1. Agreement to Terms

By accessing or using the Shield Cyber website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, users, and others who access or use our services.

2. Description of Services

Shield Cyber provides cybersecurity diagnostic and advisory services, including:

• Online cybersecurity risk assessment questionnaires
• AI-powered diagnostic reports and recommendations
• Advisory consultations and discovery calls
• Cybersecurity guidance and educational resources

3. User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information in any assessments or forms
• Use the services only for lawful purposes
• Not attempt to gain unauthorized access to our systems
• Not reproduce, duplicate, or resell any part of our services without permission
• Keep any account credentials confidential

4. Diagnostic Reports

Our diagnostic reports are provided for informational and advisory purposes only. You acknowledge that:

• Reports are based on information you provide and may not reflect your complete security posture
• Recommendations are general guidance and not a substitute for professional security audits
• AI-generated insights are intended to assist, not replace, professional judgment
• Implementation of any recommendations is at your own discretion and risk

5. Intellectual Property

All content on the Shield Cyber website, including text, graphics, logos, images, and software, is the property of Shield Cyber or its licensors and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content without our prior written consent.

6. Limitation of Liability

To the maximum extent permitted by law:

• Shield Cyber shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability for any claims arising from your use of services shall not exceed the amount you paid us in the preceding 12 months
• We do not guarantee that our services will prevent security incidents or breaches
• You are responsible for implementing appropriate security measures for your organization

7. Disclaimer of Warranties

Our services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Indemnification

You agree to indemnify, defend, and hold harmless Shield Cyber, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights.

9. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties. Upon termination, your right to use our services will immediately cease.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

12. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

13. Contact Information

For any questions about these Terms of Service, please contact us: